IGIE 950 Non-Life Course Outline
Introduction to Global Risk Management, Insurance, and Financial Services
Part 1: How Insurance Works
1: Insurance basics in the global marketplace
History of insurance
Basic concept of insurance
Risk and insurance
Perils and hazard
Structure of the insurance marketplace
2: Essential elements and characteristics of the insurance contract
General rules of contracts
Special features of insurance contracts
Insurance policy documents
Exclusions and conditions
Reading an insurance policy
3: How is insurance sold and serviced?
Buyers of insurance
Intermediaries – agents and brokers
Sellers of insurance
How sellers reach buyers – distribution channels
4: Underwriting activities
The function of underwriting
Pricing and rate setting
Deciding on coverage and conditions
Underwriting management
Steps in the underwriting process
5: Claims Activity
Paying claims
People in claims handling
The claims process
Property claims
Liability claims
Reserving money to pay future claims
Part 2: Case Studies: Personal, Business and Insurer
6: Personal (general) insurance
Individuals and families
Personal property exposures
Personal liability exposures
Personal risk management plan
7: Commercial (general) insurance
A business case study
Business property exposures
Business liability exposures
Meeting All-Sports’ auto insurance needs – other exposures
A commercial insurance program
8: Pricing insurance coverages
How an insurer determines the price
Turning rates into premiums
Different rating systems
Methods used for different insurances
Other rating issues
Part 3: Insurance, Risk Management and Global Trading
9: Managing loss exposures through risk management
Risk management
Risk management cycle
Benefits of risk management
10: Insurance in a changing world
Global insurance programs
Managing complex programs
Alternative approaches to cover
Globalization